Interpersonal Supervisory Skills I
Certified Power Supervisor: (CPSv) TVPPA’s Certified Power Supervisor curriculum is designed for public power distribution system supervisory personnel. This course of study focuses on how to reduce employee grievances, customer complaints, absenteeism, job-related accidents and turnover. CPSv is made up of 9 core classes and participants have 4 years to complete all the necessary classes.
Interpersonal Supervisory Skills I – This seminar includes three modules: Getting Employee Commitment provides training on how to establish specific and measurable objectives which will gain employee acceptance; Giving Orders & Instructions shows trainees, step-by-step, how to issue orders and instructions effectively; and Delegating Effectively explores the when, whom and what of delegating and how to use delegation as a motivational tool. This course requires completion of prerequisite courses.
8553 Commodity Circle Orlando, FL 32819