Fundamental Supervisory Skills is a two-day workshop that consists of two modules. Managing People stresses and the importance of individual self-esteem in the workplace and shows how to give clear instructions, achieve consensus, and encourage others to commit to common goals. Communicating with People demonstrates active listening techniques, effective communication, and ways to recognize another person’s understanding of the issues. Instructional methods include presentation, videos, group discussion, and skill building exercises. Students are required to complete a DISC profile before class.

The program is part of Tennessee Valley Public Power Association’s (TVPPA) Certified Power Supervisor (CPSv) program.

Certified Power Supervisor (CPSv): TVPPA’s Certified Power Supervisor curriculum is designed for public power distribution system supervisory personnel. This course of study focuses on how to reduce employee grievances, customer complaints, absenteeism, job-related accidents and turnover. CPSv is made up of 9 core classes and participants have 4 years to complete all the necessary classes.

Courses to Complete to Earn CPSv Certificate:

1. Buddy-to-Boss with Succession Planning
2. Fundamental Supervisory Skills
3. Goal Setting and Planning
4. Interpersonal Supervisory Skills I
5. Communicating Effectively with Utility Customers
6. Interpersonal Supervisory Skills II
7. Interpersonal Supervisory Skills III
8. Bridging the Generation Gap
9. Making Performance Appraisals Matter

Participants may complete the course as a standalone course outside of pursuing CPSv certification.

Morning snacks and lunch will be provided.

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