Certified Power Supervisor (CPSv) is a Tennessee Valley Public Power Association (TVPPA) certification program intended for public power distribution system supervisory personnel. Courses discuss how to reduce absenteeism, customer complaints, employee grievances, job-related accidents and turnover. Earning this certification requires completing the following courses:
- Buddy-to-Boss with Succession Planning
- Fundamental Supervisory Skills
- Goal Setting and Planning
- Interpersonal Supervisory Skills I
- Communicating Effectively with Utility Customers
- Interpersonal Supervisory Skills II
- Interpersonal Supervisory Skills III
- Bridging the Generation Gap
- Making Performance Appraisals Matter
Participants must complete all courses satisfactorily within four years of completing a required course to earn their certification.