The Buddy-to-Boss training emphasizes the skills needed for the supervisor when taking over an established team or department. Included in the one day program is information on the following: increase credibility as leaders, create an environment where people/ideas thrive, motivate employees, create a powerful environment of trust, enforce rules fairly for everyone, leading by example, master the challenges placed by the employees/friends you lead.

The program is part of Tennessee Valley Public Power Association’s (TVPPA) Certified Power Supervisor (CPSv) program.

Certified Power Supervisor (CPSv): TVPPA’s Certified Power Supervisor curriculum is designed for public power distribution system supervisory personnel. This course of study focuses on how to reduce employee grievances, customer complaints, absenteeism, job-related accidents and turnover. CPSv is made up of 9 core classes and participants have 4 years to complete all the necessary classes.

1. Bridging the Generation Gap
2. Fundamental Supervisory Skills
3. Making Performance Appraisals Matter
4. Interpersonal Supervisory Skills I
5. Communicating Effectively with Utility Customers
6. Buddy to Boss with Succession Planning
7. Goal Setting & Planning
8. Interpersonal Supervisory Skills II
9. Interpersonal Supervisory Skills III

Participants may complete the course as a standalone course outside of pursuing CPSv certification.

Morning snacks and lunch will be provided.

Details