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Excellence as a Supervisor – Series II

September 26, 2017 @ 9:00 am - September 27, 2017 @ 4:00 pm

| $1,100

The Excellence as a Supervisor Certificate Program is customized for municipal utilities. This training has been designed for first line supervisors, middle level supervisors and prospective supervisors.

Series II provides information on selection and development of employees, performance evaluations, employee motivation, leading change, as well as an overview of ensuring a harassment-free and respectful workplace.

The course will be presented by Jacque Booker of The Booker Group, Inc.  Jacque will be focusing on the skills necessary to perform in the supervisory role.

Program Description:

This training consists of 3 modules.

Series II training dates are as follows:

  • Module 1 – September 26 & 27, 2017
  • Module 2 – October 10 & 11, 2017
  • Module 3 – TBD

Time: 9:00 a.m. – 4:00 p.m. each day

Lunch and Continental Breakfast will be provided each day

Course Instructor

Jacque Booker is a graduate of Cleveland State University where she received a bachelor of electrical engineering degree. She provides a full range of supervisory, management, organizational development, leadership and numerous special topic training programs, as well as, performs needs assessments for elected officials, managers, supervisors, and staff in state, local and federal government. Jacque worked for an electric utility company at a nuclear plant for several years. She spent more than 15 years in local governments performing various management roles. She has co-authored a court ordered Diversity Training Program for Columbus Police Department and continues to teach diversity classes for a number of safety services departments, governments, utilities and public entities.  Jacque is a certified mediator for the states of Georgia, Florida and Alabama, as well as a certified Myers-Briggs instructor. She also performs individualized executive coaching sessions, and facilitates meetings and retreats.

Tuition: $1,100 per person 

FMPA will send your utility an invoice for payment of this course.


September 26, 2017 @ 9:00 am
September 27, 2017 @ 4:00 pm
8553 Commodity Circle, Orlando, FL 32819 + Google Map


Sharon Smeenk


8553 Commodity Circle, Orlando, FL 32819 + Google Map

Excellence as a Supervisor - Series II - 2017